Terms & conditions



  • Patch Test

All clients MUST have a patch test & consultation before booking. You can book this via our BOOK NOW button.


  • Payment

Appointments will ONLY be confirmed once a FULL payment is received, this MUST be done prior to your appointment. You can make payment via our online booking service. If paymentt is not made we reserve the right to give your appointment to another client.


  • Cancellations

Please give 48 hours notice if you are to cancel your appointment. Anything less than this your FULL payment will count as a cancellation fee. Please note that your payment is non-refundable, however can be used to reschedule up to 48 hours prior to your appointment.


  • Infill Appointments

An infill ONLY counts if you return within 3 weeks and have at least half your lashes remaining, anything less than half will be charged at the rate of a full-set. Please also note that we do NOT Infill work other than our own. If you are currently wearing lashes that are not our own please book in for a REMOVAL FIRST.



Please DO NOT bring pets or children to your appointment due to the nature of the business and the safety aspect.